Shipping policy

🚚 Shipping Policy – NeymaroSports™

Overview

At NeymaroSports™, we aim to deliver your sports gear quickly, safely, and reliably. This Shipping Policy explains how we process, ship, and deliver orders across the United States, European Union, and other international locations.

📦 Order Processing Time

All orders are processed within:

  • 1 to 3 business days (Monday to Friday)

During high order volume periods, processing may take slightly longer, but we always work to ship your order as fast as possible.

You will receive a confirmation email once your order has been processed and shipped.

🚚 Shipping Time

Estimated delivery times after dispatch:

  • 🇺🇸 United States: 7 to 12 business days
  • 🇪🇺 European Union: 7 to 15 business days
  • 🌍 Other countries: 10 to 20 business days

⚠️ Delivery times are estimates and may vary due to customs, holidays, or courier delays.

📍 Shipping Locations

We currently ship to:

  • United States
  • Canada
  • United Kingdom
  • European Union countries
  • Selected international destinations

If your country is not available at checkout, please contact us.

💰 Shipping Charges

Shipping fees are calculated at checkout based on your location.

  • Some promotions may include free shipping offers
  • Shipping costs are non-refundable once the order is shipped

📦 Order Tracking

Once your order is shipped, you will receive a tracking number via email.

You can track your order anytime using the provided tracking link.

🛃 Customs & Import Duties (Important for EU & International Customers)

  • International orders may be subject to customs duties or import taxes
  • These charges are the responsibility of the customer
  • NeymaroSports™ is not responsible for delays caused by customs clearance

⚠️ Delayed or Lost Orders

If your order is delayed:

  • Please allow additional delivery time before contacting support
  • If your order is significantly delayed, contact us for assistance

If a package is confirmed lost by the carrier, we will offer a replacement or refund depending on the situation.

🏠 Incorrect Address Disclaimer

Customers are responsible for providing correct shipping information.

We are not responsible for:

  • Incorrect addresses entered at checkout
  • Orders delivered to wrong or incomplete addresses
  • Delays caused by address issues

If you notice an error, contact us immediately after placing your order.

🔄 Shipping Changes or Cancellations

Orders can only be modified or cancelled before they are shipped.

Once an order is processed or shipped, it cannot be changed.

📩 Contact Us

For any shipping-related questions:

📧 Email: support@neymarosports.com (replace if needed)
🌐 Store: NeymaroSports™